Responsible Gaming at jiji2
Gaming on jiji2 is meant to be fun — a night out at the bingo hall, pero from the comfort of your home sa Manila or Cebu. When it stays entertainment, it's great. This page is about making sure it stays that way for every Filipino player on our platform.
Player Protection is a Core jiji2 Value — Not an Add-OnWhat Responsible Gaming Means at jiji2
Understanding the line between entertainment and a problem
Responsible gaming means playing jiji2 for the right reasons — enjoyment, entertainment, and recreation — within limits that you're comfortable with financially and emotionally. It means treating a loss as the cost of an evening's fun, not chasing it to try and "win it back." And it means recognising when the game is no longer fun and taking a step back before things escalate.
jiji2 offers bingo, slots, live casino games, and more to hundreds of thousands of Filipino players. The vast majority enjoy these games without any issues — they set their budget for the week, play within it, and log off when it's spent. That's exactly how it should work. But for a small number of players, gambling can become a problem, and jiji2 takes that seriously.
Problem gambling doesn't look the same for everyone. For some Filipino players, it might be hiding losses from family. For others, it's borrowing money to fund sessions, or feeling unable to stop during a losing streak. jiji2 provides tools and information to help every player stay in control — and real support resources for those who need more than just a deposit limit.
Warning Signs to Watch For
If two or more of these apply to you, please use the tools and resources below. You're not alone, and help is available.
jiji2 Player Protection Tools
All tools are free, immediate, and available directly in your account dashboard
Deposit Limits
Set a daily, weekly, or monthly deposit ceiling on your jiji2 account. Once your limit is reached, no further deposits are accepted for that period. Reductions take effect immediately; increases require a 7-day cooling-off period.
Loss Limits
Cap the maximum amount you can lose across all jiji2 games in a set time period. When you hit your loss limit, jiji2 automatically prevents further real-money play until the limit period resets.
Session Time Reminders
Set a session duration limit and jiji2 will display a reminder notification when your time is up. Staying aware of how long you've been playing is one of the simplest and most effective responsible gaming habits.
Cool-Off Period
Take a planned break from jiji2 for 24 hours, 7 days, 14 days, or 30 days. During a cool-off, your account remains open but real-money gaming is suspended. The cool-off period activates immediately upon request.
Self-Exclusion
Request a longer-term self-exclusion from jiji2 for a minimum of 6 months up to 5 years, or permanently. During self-exclusion, your account is fully locked and promotional communications are stopped. This is the strongest available player protection tool.
Activity & History Review
View a full breakdown of your jiji2 gaming sessions, deposit totals, withdrawal totals, and net win/loss position over any time period. Transparency about your own history is a powerful tool for staying in control.
How to Set Up Self-Exclusion
You can activate self-exclusion from your jiji2 account in minutes — no waiting, no approval needed.
Log In to Your Account
Access your jiji2 account at jiji2.org/jiji2-login using your registered email and password.
Go to Account Settings
Navigate to your Account menu in the top-right corner and select "Responsible Gaming" or "Player Protection" from the dropdown.
Select Self-Exclusion
Choose "Self-Exclusion" from the list of available tools. Select your preferred exclusion period — from 6 months up to permanent.
Confirm Your Request
Confirm your identity via the verification step. Self-exclusion activates immediately. You will receive a confirmation email at your registered address.
Contact Support If Needed
If you experience any difficulty activating self-exclusion, contact jiji2 support via live chat. Self-exclusion requests made through support are also processed immediately.
Playing Responsibly: Good Habits
Simple practices that keep jiji2 fun for the long term
Support Resources for Filipino Players
If gaming is causing stress, financial pressure, or relationship problems — these resources can help
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation (PAGCOR) operates responsible gaming programmes and a hotline for Filipino players experiencing gambling-related difficulties. PAGCOR's responsible gaming initiatives include education campaigns, problem gambling awareness, and coordination with treatment providers across the Philippines. Contact details are available on PAGCOR's official government website.
National Center for Mental Health (NCMH)
The NCMH in Mandaluyong City provides mental health services including counselling and treatment programmes that may be relevant to players experiencing problem gambling. The NCMH Crisis Hotline operates 24/7 for Filipinos across all regions. Reaching out to a mental health professional is a sign of strength, not weakness.
Gamblers Anonymous Philippines
Gamblers Anonymous (GA) is a fellowship of men and women who have experienced the pain and destruction of problem gambling. GA meetings operate in Manila, Cebu, Davao, and other Philippine cities — providing peer support from people who understand the experience from the inside. Meeting schedules are available through the GA Philippines community.
Family Support
Problem gambling affects not just the individual player but the whole family — asawa, magulang, anak. If someone in your family is experiencing gambling-related difficulties, Gam-Anon Philippines offers support specifically for families and friends of problem gamblers. Talking to family is often the first and most important step toward recovery.
jiji2 Support: Our 24/7 support team can help you activate any responsible gaming tool on your account, process self-exclusion requests, or connect you with appropriate external support resources. Contact us via live chat on the jiji2 platform. Our support email is listed in the footer of this page as plain text — not a link.
Age Verification & Underage Gaming Prevention
21+ jiji2 enforces a strict 21+ age policy, consistent with PAGCOR's applicable guidelines for online gaming in the Philippines. This is non-negotiable. Every jiji2 account must complete KYC identity and age verification — using a valid Philippine government-issued ID — before real-money gaming, deposits, or withdrawals are enabled.
Accepted ID documents for jiji2 age verification include: Philippine passport, SSS ID, GSIS ID, PhilHealth ID, Pag-IBIG ID, Driver's License (LTO), Voter's ID (COMELEC), and PSA-authenticated birth certificate accompanied by a valid photo ID. Attempting to circumvent jiji2's age verification process using false documents is a violation of the Terms & Conditions and may constitute fraud under applicable Philippine law.
Parents and guardians are responsible for ensuring that minors in their households do not access the jiji2 platform. We recommend using device-level parental controls and keeping your jiji2 login credentials strictly private. If you discover that a minor has accessed jiji2, contact our support team immediately — we will close the account and process a full refund of any deposits made during that period.
Age Requirement
Real-money gaming on jiji2 is strictly for players aged 21 and above. KYC verification is mandatory for all accounts. No exceptions.
Consistent with PAGCOR's applicable guidelines for online gaming in the Philippines.
Play Smart. Play Responsibly.
jiji2 is most enjoyable when it's played within your limits. Set your deposit limit before your next session, review your activity history, and remember — the best bet is always the one you can afford to make.
21+Real-money gaming for verified players aged 21 and above only. Please gamble responsibly.