jiji2 Frequently Asked Questions

jiji2 accepts any valid Philippine government-issued photo ID including: Passport, SSS ID, GSIS ID, PhilHealth ID, Pag-IBIG ID, LTO Driver's License, COMELEC Voter's ID, and PSA-authenticated birth certificate accompanied by a photo ID. Upload clear, unobscured photos of both the front and back of your chosen document. KYC verification is usually completed within 30 minutes during business hours.

Yes — jiji2 is available to eligible Filipino players anywhere in the Philippines, including Cebu, Davao, Quezon City, Makati, Iloilo, Cagayan de Oro, and all other regions. As long as you are at least 21 years old and can provide valid Philippine ID for KYC, you can register and play from anywhere in the country with a stable internet connection.

Go to the jiji2 login page and click "Forgot Password" below the password field. Enter the email address registered to your account and jiji2 will send a password reset link within a few minutes. Check your spam folder if the email doesn't arrive. Click the link, enter your new password twice, and you'll be back in your account immediately. For extra security, use a unique password you don't use on other sites.

No. jiji2 enforces a strict one-account-per-player policy. Duplicate accounts — whether registered under the same name, mobile number, email address, IP address, or payment method — are prohibited under the Terms and Conditions. If multiple accounts are detected, all associated accounts may be suspended and balances forfeited. If you have an existing account you can no longer access, contact jiji2 support rather than opening a new one.

Contact the jiji2 support team via live chat and request account closure. Before closing, withdraw any remaining balance — jiji2 will process the withdrawal to your registered payment method before finalising the closure. If you're closing your account due to gambling concerns rather than general preference, consider requesting a self-exclusion instead, which provides additional protections and can be time-limited.

The minimum deposit on jiji2 varies by payment method. GCash and PayMaya deposits start from ₱100. Bank transfers via BPI, BDO, and Metrobank have a minimum of ₱500. Cryptocurrency minimums depend on the coin and current network conditions. These amounts are displayed on the jiji2 cashier page and are updated from time to time — always check the cashier before initiating a transfer.

GCash withdrawals on jiji2 are typically processed within 5 to 30 minutes once your request is approved. Processing times may be slightly longer during peak hours — Friday evenings and weekends tend to be busier. Your account must be KYC-verified and the withdrawal amount must not include uncleared bonus funds subject to wagering requirements. For most Filipino players, GCash is the fastest way to get winnings out.

jiji2 does not charge platform fees on standard deposits or withdrawals. However, third-party payment providers — including GCash, PayMaya, and Philippine banks — may apply their own transfer fees, which are outside jiji2's control. Cryptocurrency withdrawals may incur network gas fees depending on blockchain congestion at the time of your request. Always check the final amount shown on the jiji2 cashier confirmation screen before confirming.

Bank transfer withdrawals to BPI, BDO, and Metrobank from jiji2 are typically completed within 1 to 3 Philippine banking business days after your request is approved. Requests submitted after 3:00 PM on a Friday or over the weekend will generally be processed on the next banking day. If your withdrawal hasn't arrived within 3 business days, contact jiji2 support with your transaction reference number.

Standard withdrawal limits are displayed on the jiji2 cashier page and vary by payment method and account level. VIP players on jiji2 enjoy significantly higher daily and monthly withdrawal limits as part of their tier benefits. If you have a large win that exceeds standard limits, contact jiji2 support — high-value withdrawals can often be arranged in tranches across consecutive days without additional fees.

Yes, jiji2 accepts deposits and withdrawals via PayMaya (now rebranded as Maya). The process is identical to GCash — enter your registered PayMaya mobile number on the jiji2 cashier, confirm the transfer amount in the PayMaya app, and the funds appear in your jiji2 account within minutes. PayMaya is a fully supported payment method for Filipino players on jiji2.

jiji2 offers a wide selection of slot games from leading providers including JILI Games, Pragmatic Play, PG Soft, Spadegaming, and more. Popular titles include Fortune Gems, Crazy 777, Golden Empire, and Gates of Olympus. JILI slots are especially popular with Filipino players for their fast gameplay and generous bonus features. The full slots library is available on the jiji2 Slot page, sortable by provider, theme, and RTP.

RTP stands for Return to Player — it's the theoretical percentage of all wagered money that a slot pays back to players over a large number of spins. An RTP of 96% means the game returns ₱96 for every ₱100 wagered on average over time. jiji2 offers slots with RTPs typically ranging from 94% to 97.5%. Individual game RTP is disclosed in each game's info section within the jiji2 platform.

Yes — jiji2 features a full live casino lobby with real dealers streaming in real time. Game options include Live Baccarat, Live Roulette, Live Blackjack, Live Dragon Tiger, and game-show style titles like Crazy Time and Lightning Roulette. Live casino tables are available 24/7 with Filipino-friendly betting limits. Premium tables for VIP players are also available through the jiji2 Casino section.

Yes. jiji2 is fully optimised for mobile browsers on both Android and iOS devices — no app download required. Simply open jiji2.org in your mobile browser (Chrome or Safari work best), log in to your account, and the platform automatically adjusts to your screen size. All games — slots, bingo, live casino — are playable on mobile. You can save jiji2 as a shortcut on your home screen for quick access.

jiji2 Bingo captures the social fun of a traditional Philippine bingo hall but delivers it online — faster rounds, multiple cards, chat rooms, and bigger jackpots than your neighbourhood bingo. You can play 75-ball and 90-ball formats, join scheduled community games with fixed jackpots, or play speed bingo for quick sessions. jiji2's bingo lobby is designed to feel like the real thing, just from your sofa in Cebu or Davao.

jiji2 offers a welcome bonus for new players on their first qualifying deposit — details of the current offer, including the bonus percentage and maximum bonus amount in PHP, are displayed on the promotions page at the time of registration. The bonus is credited to your account automatically after your first deposit clears. All welcome bonuses are subject to wagering requirements that must be completed before any associated winnings can be withdrawn.

A wagering requirement (also called a rollover or playthrough) is the number of times you must wager a bonus amount before the associated winnings become withdrawable. For example, a ₱500 bonus with a 20x wagering requirement means you must place ₱10,000 in total bets using that bonus before withdrawing. On jiji2, slot games typically contribute 100% toward wagering requirements, while live casino games may contribute at a lower rate — check each promotion's specific terms.

Yes — all jiji2 bonuses have an expiry period, which starts from the moment the bonus is credited to your account. The specific expiry window (typically 7, 14, or 30 days depending on the promotion) is stated in each bonus's individual terms. If the wagering requirement is not completed within the expiry period, the bonus and any associated winnings will be removed from your account automatically. Always read the promotion terms before opting in.

Yes — jiji2 runs a dedicated VIP programme for active players. As you play and wager on jiji2, you earn points that progress you through VIP tiers. Higher tiers unlock benefits including increased withdrawal limits, personalised account managers, exclusive bonus offers, faster KYC processing, and invitations to VIP-only events and tournaments. Full details of the jiji2 VIP programme are available on the VIP page.

jiji2 operates under applicable regulatory frameworks for online gaming in the Philippines and is committed to full compliance with PAGCOR's guidelines. The platform uses 256-bit SSL encryption to protect all transactions and personal data, and player funds are held separately from operational accounts. jiji2 is compliant with the Philippine Data Privacy Act of 2012. We recommend checking the jiji2 About Us and Terms & Conditions pages for full details.

21+ The minimum age to register and play on jiji2 is 21 years old — consistent with PAGCOR's applicable guidelines for online gaming in the Philippines. This is strictly enforced through mandatory KYC age verification for every account. Real-money gaming, deposits, and withdrawals are all disabled until age verification is successfully completed. jiji2 does not permit underage gambling under any circumstances.

Log in to your jiji2 account, go to Account Settings, and select the Responsible Gaming section. Choose Self-Exclusion and select your preferred exclusion period — from 6 months up to permanent. The exclusion activates immediately, locks your account for real-money play, and stops promotional communications. If you need help activating self-exclusion, contact jiji2 live chat support and an agent will process it for you right away.

Yes — jiji2 provides several responsible gaming tools directly in your account dashboard, including daily, weekly, and monthly deposit limits, session loss limits, and session time reminders. Setting limits is free and immediate — reductions take effect right away, while increases have a 7-day cooling-off period to protect players. These tools are designed to help you stay in control without needing to contact support. Visit the Responsible Gaming page for full details.