jiji2 Privacy Policy

This Privacy Policy ("Policy") describes how jiji2 ("we," "us," "our," "jiji2") collects, uses, stores, and protects the personal information of users ("you," "your," "Player") of the jiji2 platform at jiji2.org ("Platform"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy.

1. Introduction

1.1 jiji2 is committed to protecting the privacy and security of all personal information entrusted to us by Filipino players and other users of the Platform. This Policy applies to all personal data collected through the Platform, including during account registration, gameplay, financial transactions, support interactions, and marketing communications.

1.2 This Policy should be read together with the jiji2 Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms & Conditions on a privacy-related matter, this Policy shall prevail.

1.3 jiji2 may update this Policy from time to time. The most current version will always be available at jiji2.org/privacy-policy with the effective date clearly indicated at the top of this page.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act of 2012, jiji2 acts as the personal information controller in respect of data collected through the Platform. Our contact details for data privacy matters are provided in Section 14 of this Policy.

3. Data We Collect

3.1 jiji2 collects personal information in the following categories:

Category	Examples	How Collected
Identity Data	Full name, date of birth, government-issued ID details, selfie/photo verification	Registration, KYC verification
Contact Data	Email address, Philippine mobile number, city/province of residence	Registration, account updates
Financial Data	GCash number, PayMaya number, bank account details (BPI, BDO, Metrobank), transaction history, deposit/withdrawal records	Cashier transactions, KYC
Technical Data	IP address, device type, browser type, operating system, session identifiers	Automatically via platform access
Usage Data	Games played, bet amounts, game session durations, login history, bonus usage	Automatically during gameplay
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Direct communications with jiji2
Marketing Preferences	Opt-in/opt-out status for promotional emails and SMS	Account settings, registration

3.2 jiji2 does not knowingly collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and responsible gaming compliance.

4. How We Use Your Data

4.1 jiji2 uses personal data collected from Players for the following purposes:

1. Account Management: Creating and maintaining your jiji2 account, authenticating your identity on each login, and managing account security;
2. KYC & Regulatory Compliance: Verifying your age (21+ requirement), identity, and source of funds as required by applicable regulations;
3. Payment Processing: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency payment channels;
4. Gameplay & Service Delivery: Operating the games, live casino, and all other features of the jiji2 Platform;
5. Responsible Gaming: Monitoring for problem gambling indicators, enforcing self-exclusion requests, and applying player-set limits;
6. Fraud Prevention & Security: Detecting and preventing fraud, money laundering, cheating, and other prohibited conduct on the Platform;
7. Customer Support: Responding to support enquiries, resolving complaints, and managing disputes;
8. Marketing Communications: Sending promotional offers, bonus notifications, and newsletters — only where you have consented or where permitted by applicable law. You may opt out at any time;
9. Platform Improvement: Analysing aggregated usage data to improve game selection, user experience, and Platform performance.

4.2 jiji2 does not use personal data for automated individual decision-making that produces legal effects on Players without human review, except for automated fraud detection flags which are reviewed by the jiji2 compliance team before any account action is taken.

5. Legal Bases for Processing

5.1 jiji2 processes personal data on the following legal bases under Republic Act No. 10173:

• Consent: Where you have given specific, informed, and freely given consent (e.g., marketing communications);
• Contractual Necessity: Where processing is necessary to perform our contract with you (i.e., the Terms & Conditions), including account management, game operation, and payment processing;
• Legal Obligation: Where processing is required to comply with applicable Philippine law, including anti-money laundering regulations and regulatory reporting requirements;
• Legitimate Interests: Where processing is necessary for jiji2's legitimate interests (e.g., fraud prevention, platform security, and business analytics) provided those interests are not overridden by your privacy rights.

6. Data Sharing and Disclosure

6.1 jiji2 does not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

1. Payment Processors: GCash (G-Xchange Inc.), PayMaya Philippines, Inc., and Philippine banking institutions (BPI, BDO, Metrobank) receive necessary financial data to process your transactions. Each provider is subject to their own privacy policy and Philippine banking regulations;
2. Game Providers: Licensed third-party game providers (e.g., Pragmatic Play, PG Soft, Jili Games) receive the minimum data necessary to deliver gameplay sessions — typically a session token and anonymised player identifier, not your full identity data;
3. KYC Service Providers: Identity verification may be conducted with the assistance of licensed KYC providers who process identity documents under strict data processing agreements;
4. Legal and Regulatory Authorities: jiji2 will disclose data to competent Philippine authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement — where required by law, court order, or legitimate regulatory request;
5. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity subject to equivalent privacy protections.

6.2 All third-party service providers who process personal data on behalf of jiji2 are bound by data processing agreements requiring them to handle your information securely and in accordance with jiji2's instructions and applicable Philippine law.

7. Cookies and Tracking Technologies

7.1 jiji2 uses the following types of cookies on the Platform:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens and security cookies. These cannot be disabled.
• Performance Cookies: Used to collect aggregated, anonymised data on how players interact with the Platform — pages visited, session duration, error rates. This helps jiji2 improve performance and user experience.
• Functional Cookies: Remember your preferences such as language settings and last-played game to personalise your experience.

7.2 jiji2 does not use third-party advertising or behavioural targeting cookies. You may control cookie settings through your browser settings; however, disabling strictly necessary cookies will prevent you from using the Platform.

8. Data Retention

8.1 jiji2 retains personal data only for as long as necessary to fulfil the purposes described in this Policy, and in any event no longer than required by applicable Philippine law. General retention periods are as follows:

• Account and Identity Data: Retained for the duration of the account relationship and for five (5) years following account closure, consistent with anti-money laundering retention requirements;
• Financial Transaction Data: Retained for a minimum of five (5) years as required under Philippine financial regulations;
• Support Communications: Retained for two (2) years from the date of the communication;
• Technical and Usage Data: Retained for thirteen (13) months on a rolling basis for analytics purposes, then deleted or anonymised;
• Marketing Preferences: Retained until you withdraw consent or close your account, whichever is earlier.

8.2 When retention periods expire, data is securely deleted or permanently anonymised in accordance with jiji2's data disposal procedures.

9. Your Data Subject Rights

9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiji2:

9.2 To exercise any of the above rights, contact the jiji2 Data Privacy Officer via the email address in Section 14 (displayed as plain text — not a link). We will respond within thirty (30) days of receiving your request.

10. Security Measures

10.1 jiji2 implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jiji2 servers;
• AES-256 encryption for personal data stored at rest;
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis;
• Multi-factor authentication for all jiji2 internal systems that access personal data;
• Regular penetration testing and vulnerability assessments by third-party security specialists;
• Incident response procedures in place for data breach detection, containment, and notification.

10.2 In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected Players, jiji2 will notify the National Privacy Commission and affected data subjects within seventy-two (72) hours of becoming aware of the breach, as required by applicable regulations.

11. Children's Privacy

11.1 21+ The jiji2 Platform is strictly intended for adults aged twenty-one (21) years and above. jiji2 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

11.2 If you are a parent or guardian and believe your child has provided personal data to jiji2, please contact our support team immediately via the contact details in Section 14.

12. Cross-Border Data Transfers

12.1 Some of jiji2's third-party service providers (including game providers and technical infrastructure providers) may be located outside the Philippines. Where personal data is transferred internationally, jiji2 ensures that appropriate safeguards are in place — including contractual data protection clauses equivalent to Philippine standards — before any such transfer occurs.

12.2 jiji2 does not transfer personal data to countries without adequate data protection frameworks without implementing appropriate supplementary safeguards and, where required, obtaining your prior consent.

13. Changes to This Policy

13.1 jiji2 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational changes. Where changes are material, we will notify registered Players via email and/or a prominent notice on the Platform at least seven (7) days before the changes take effect. The updated policy will always carry a revised effective date at the top of this page.

13.2 Your continued use of the Platform after the effective date of an updated Policy constitutes your acceptance of the revised terms. If you disagree with the changes, you may close your account and submit a data deletion request as described in Section 9.

14. Contact & Complaints

14.1 For all privacy-related enquiries, data subject rights requests, or complaints, please contact the jiji2 Data Privacy Officer. Our contact email is listed in the footer of this page as plain text (not a clickable link). Please include "Data Privacy Request" in your subject line and describe your request clearly. We aim to respond within thirty (30) days.

14.2 If you are not satisfied with jiji2's response to your privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines. Details of the NPC complaints process are available on the NPC's official government website.

14.3 For general account or gaming support enquiries, please use the live chat feature available on the Platform or visit our FAQ page.